AI Manager

Marcenta is looking for an AI Manager to own and grow our AI chartering desk — the AI-assisted layer that handles cargo, vessel, operations and finance enquiries around the clock before handing off to a human broker. You will manage the tools, data and workflows behind the desk, and work closely with brokers and operations to keep every AI-guided conversation grounded in real market data. * Own and continuously improve the AI chartering desk's prompts, workflows and data feeds * Integrate live Baltic index, bunker and market data into AI-guided conversations * Work with brokers and operations to route enquiries to the right person quickly and accurately * Monitor AI output quality and put guardrails in place so nothing binding goes out unchecked * Identify new opportunities to use AI across chartering, operations and market intelligence * Experience building or managing AI-powered tools or workflows, ideally customer-facing * Comfortable working with APIs, prompts and structured data, even without a full engineering background * Interest in or willingness to learn shipping and dry bulk chartering fundamentals * Strong judgement on where AI adds value and where a human broker should take over