Product Manager, Device Intelligence

🚀 *CUJO AI® is a leader in artificial intelligence solutions for network service providers. We use* *machine learning* *and* *real-world data* *to develop* *cybersecurity, device intelligence* *,* *network intelligence* *, and* *parental control solutions* *that make internet connections safer for millions of homes.* About the Role  We are looking for a  Product Manager, Device Intelligence  to join our  Product  team.  In this role, you will own the product roadmap and delivery for CUJO AI’s Device Intelligence (DI) product line — one of our core offerings for tier-1 Network Service Providers (NSPs) worldwide. You will act as the voice of the customer, translating market needs, competitive insights, and data-driven analysis into a clear product vision and actionable priorities for engineering teams.  You will also champion the integration of AI and LLM-based capabilities to continuously raise the quality, coverage, and automation of device intelligence systems — working at the intersection of cutting-edge networking technology and practical product delivery.  Location:  This position is remote-friendly. While we  ideally seek to fill the role in the UK , candidates based in other European countries will also be considered.  In This Role, You Will:   Product Planning \& Roadmap Ownership  * Own the Device Intelligence product roadmap and drive quarterly planning, setting and communicating priorities across our strategic themes. * Define and maintain a prioritized product backlog with clear priority frameworks aligned to business value, customer KPIs, and engineering capacity. * Lead initiative definition through structured discovery cycles — scoping opportunities and progressing items from research through design to implementation. * Contribute to release planning and set delivery expectations across sprint and quarterly cadences with engineering and delivery leads. Feature Definition \& Technical Requirements  * Author detailed product requirements documents (PRDs), feature specifications, and acceptance criteria for DI capabilities. * Serve as product owner across multiple engineering teams (Cloud, Firmware, Research, QA), providing direction and removing blockers to delivery. * Define and validate LLM-assisted and AI-augmented product workflows, including automated feature extraction pipelines and data labelling tooling. * Evaluate and define requirements for emerging networking standards relevant to device identification (Wi-Fi 7/MLO, Matter/Thread, mDNS, DHCP, HTTP User-Agent). Customer Engagement \& Stakeholder Management  * Act as the product contact for Device Intelligence for strategic Tier-1 NSP accounts, leading product reviews, roadmap and requirements alignment. * Synthesize customer feedback and field data into actionable product improvements and updated feature priorities. * Support Sales and Customer Success with competitive positioning, value proposition materials, and solution design for new accounts. Competitive Intelligence \& Market Research  * Organize structured competitive analyses, benchmarking CUJO AI’s capabilities against market alternatives on accuracy, feature breadth, and commercial positioning. * Monitor market trends, customer technology migrations (e.g. Wi-Fi 7, IoT protocol adoption), and evolving NSP requirements to keep the roadmap forward-looking. Cross-functional Collaboration \& Agile Delivery  * Lead backlog grooming, sprint planning, and retrospectives, ensuring engineering teams have well-defined and prioritized work at all times. * Actively resolve impediments impacting release or sprint goals; escalate blockers promptly with proposed mitigations. * Maintain accurate product documentation — including quarterly plans, decision logs, and feature specifications. Requirements: What We’re Looking For:   * Experience in product management for a technical B2B software product, ideally in networking, cybersecurity, or IoT. * Solid understanding of device intelligence or related domain: device fingerprinting, network traffic analysis, or protocol-level identification. * Ability to define product requirements for AI/ML systems, including LLM-assisted workflows, clustering algorithms, automated labelling, and model lifecycle management. * Networking and IoT protocol literacy: Wi-Fi 802.11ax/be (Wi-Fi 6/6E/7), MLO, Matter, Thread, DHCP, mDNS, HTTP User-Agent. * Data analysis skills: able to interpret KPI dashboards, query device intelligence datasets, and draw actionable insights from quantitative data. * In-depth knowledge of Agile/Scrum methodologies, quarterly planning frameworks, and backlog management. * Strong communication and presentation skills — able to articulate complex technical concepts to both engineering teams and senior business stakeholders. * Proficiency with product and collaboration tools such as Jira and Confluence. * Fluency in English (spoken and written). What Will Make You Stand Out:   * A genuine curiosity about AI/ML and emerging networking technologies — you actively explore what’s next rather than waiting for direction. * Data-driven mindset: you ground decisions in evidence and customer feedback, not assumption. * You take full ownership of outcomes and follow through — getting your hands dirty when needed. * Detail-oriented: you write precise requirements, track risks carefully, and ensure nothing falls through the cracks. * Calm under pressure — you stay constructive and solution-focused when facing competing priorities or escalations. * A collaborative team player who fosters strong relationships across product, engineering, delivery, and customer teams. * Experience in working in a similar field and working with Device and/or Traffic identification products. Why Join CUJO AI?   * Flexible Work  – Hybrid or fully remote options based on your location. * Ambitious Projects  – Work on AI-powered technology that protects millions of homes globally. * Career Growth  – Training bonuses and continuous learning opportunities. * Performance Bonuses  – Company-wide annual bonus program. * Referral Rewards  – Earn up to €1,000 for referring new hires. * Team Gatherings  – Annual company events and team activities. At  CUJO AI , we value innovation, collaboration, and continuous improvement. Join us and work on technology that makes the internet safer!  📅 Apply by August 23, 2026 – but don’t wait! We’ll hire as soon as we find the right person. 📩 Apply via our recruitment portal. Questions? Email us at careers@cujo.com .