Product Manager - Search Relevance & Ranking

* 💰 Salary: £65,000 to £70,000 DOE * 🏡 Hybrid Working: 2+ days/week at Chester HQ * 👥 Team: Product - working across Platform, AI, Engineering, Data Science, Design and Commercial teams * 🧠 Culture: Innovative, collaborative, customer-focused and driven by continuous improvement At Forge Holiday Group , we're home to leading brands including Sykes Holiday Cottages, Forest Holidays and Bachcare (New Zealand). We’re looking for a Product Manager – Search Relevance \& Ranking to own the strategy, roadmap and evolution of the search experiences that help millions of customers discover their perfect holiday. This is a high-impact product role at the heart of our AI transformation - shaping how customers search, discover and connect with the right properties through smarter algorithms, semantic search and conversational experiences. What You’ll Do * ➡️ Own the product vision, strategy and roadmap for search relevance, ranking and discovery. * ➡️ Evolve search experiences to improve guest experience and commercial outcomes. * ➡️ Partner with Engineering and Data Science to build algorithmic, semantic and AI-powered search. * ➡️ Balance relevance, personalisation, commercial goals and owner outcomes through product decisions. * ➡️ Define success metrics across relevance, coverage, latency, conversion and customer satisfaction. * ➡️ Lead experimentation and A/B testing to continuously improve search journeys. * ➡️ Shape the future of AI-driven, conversational and agentic search experiences. * ➡️ Align Product, Design, Technology, Data and Commercial teams to deliver measurable impact. * ➡️ Translate complex technical concepts into clear decisions and stakeholder alignment. What We’re Looking For Essential: * ✅ Extensive Product Management experience across discovery, delivery, prioritisation and outcomes. * ✅ Proven ownership of search strategy within complex technical environments. * ✅ Strong understanding of search technologies, including ranking algorithms, embeddings and learning-to-rank. * ✅ Experience partnering with Engineering, Data Science and technical teams. * ✅ Commercially focused, using KPIs, customer insights and experimentation to drive decisions. * ✅ Excellent communication and stakeholder influencing skills. Bonus points for: * 🌟Travel, hospitality, ecommerce or fintech. * 🌟AI-powered search, LLMs or conversational AI. Forge Holiday Group Benefits * 💸 Annual bonus scheme * 🏖️ 33 days holiday (+ up to 5 extra with long service) * 🌴 Option to purchase extra holiday days if you wish. * 🎂 A day off for your birthday * 🌱 Two paid volunteering days per year * 👶 Enhanced Maternity \& Paternity Leave (24 weeks maternity, 3 weeks paternity at 100% pay) * 🏋️ On-site gym \& Chester HQ parking * 💻 Hybrid \& flexible working * 🧠 Health cash plan, wellbeing discounts, and 24/7 mental health support * 🎓 Training \& development pathways * 🏡 Exclusive discounts on holiday stays for you, family, and friends * 🌟 And more… We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? 👉 Ready to shape the future of holiday discovery? Join us and build the AI-powered search experiences that will help millions of guests find their perfect escape.