AI and Automation Apprentice

Equans is looking for an AI \& Automation Apprentice to join our team on the HMCTS, based out of our Head Office in Bevis Marks, EC3A 7BA. This is a Fixed Term Contract for 24 months on a full time basis working 40 hours per week. On offer is a competitive salary and excellent benefits package. Join EQUANS as an AI \& Automation Apprentice and be part of our mission to drive operational excellence through cutting-edge AI and automation technologies. You will support the design, deployment, and continuous improvement of AI-driven and automated solutions across our National Contracts portfolio, helping to streamline operations and enhance service delivery. This is an exciting opportunity to develop practical skills working within EQUANS’ approved AI ecosystem including OneAI and Microsoft Copilot, contributing to digital transformation initiatives that improve SLA performance, reporting accuracy, and operational visibility while reducing manual work. What will you deliver? * Support design and implementation of automation workflows to boost efficiency * Assist in developing AI solutions that transform operational data into actionable insights * Contribute to scaling and standardising automation across multiple contracts * Help automate SLA monitoring and escalation processes * Assist in identifying at-risk tasks for proactive intervention * Reduce manual administrative workload related to tracking and follow-up * Support creation of automated notifications, reminders, and escalation workflows * Assist in improving communication quality and coordination among teams and stakeholders * Help develop and maintain Power BI dashboards and performance reports * Support enhancement of data quality and reporting accuracy * Contribute to automating data refresh, validation, and exception reporting * Utilise approved AI tools to analyse data and support operations * Assist in developing and refining AI prompts and templates for recurring tasks * Support creation of structured AI workspaces aligned with operational needs * Ensure compliance with EQUANS AI governance, data protection, and security policies * Use only approved AI tools and adhere to responsible AI practices What can we offer you? On offer is a competitive salary and excellent benefits package, which includes; * 24 days annual leave (+ public holidays) * Life Cover equivalent to 1.5 times annual salary * Employee discount shopping schemes on major brands and retailers * Gym membership discounts * Cycle to work scheme * Holiday purchase scheme * 2 corporate social responsibility days per year * Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes * Attractive Employee Referral Rewards Scheme * Access to our growing employee networks * 24/7 Employee Assistance Program and access to mental wellbeing app Who are you? Essential: * Passion for AI, automation, and data-driven solutions * Strong analytical and problem-solving abilities * Good communication and interpersonal skills * Quick learner with adaptability to new tools and technologies Desirable: * Familiarity with Power BI, Power Automate, or Excel * Basic understanding of data and reporting principles * Awareness of operational or service delivery environment Who are we? In the UK \& Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world. Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group. Our ambition At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values—Accountability, Respect, Team Spirit, and Service Focus. We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. *As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.* *At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.* *You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans \& Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.* *For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.* The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.