Solutions Architect - CoPilot/AI

About the Business A growing managed service provider delivering technology solutions to mid-market and enterprise clients across the UK. The business is scaling its AI capability and investing in senior technical talent to lead client-facing solution design. About the Role We're looking for a senior Solution Architect to act as the technical authority across client engagements, working closely with commercial teams during discovery, design, and solution shaping. You will own end-to-end solution design, translating business challenges into scalable, enterprise-grade AI solutions, and will play a key role in shaping the organisation's AI reference architecture frameworks. This is a highly client-facing position requiring credibility with senior stakeholders and confidence balancing technical excellence with commercial viability. What You'll Be Doing * Acting as technical lead across client discovery workshops and solution design engagements * Working closely with sales and commercial teams to shape AI-led solutions addressing real business challenges * Translating customer requirements into clear, deliverable architectures * Owning and evolving the organisation's AI reference architecture frameworks * Designing scalable, secure, best-practice solutions across the Microsoft AI, data, and automation ecosystem * Providing technical assurance and credibility to senior client stakeholders * Balancing technical excellence with commercial viability and delivery feasibility * Supporting pre-sales activity including proposals, bids, and client presentations What We're Looking For *Essential:* * Senior-level experience as a Solution Architect within an MSP, IT services, or consultancy environment * Expertise across the Microsoft AI ecosystem, including Copilot, Copilot Studio, AI Builder, and Azure AI * Experience working with Large Language Models and modern AI architectures, including designing and deploying LLM-based solutions such as copilots, chatbots, and knowledge assistants * Understanding of prompt engineering, grounding, and retrieval-augmented generation (RAG) * Ability to apply governance, security, and ethical considerations in AI deployments * Strong background across the Microsoft data and automation stack, including Power BI, Power Automate, and the broader Power Platform * Proven experience designing and owning end-to-end client solutions * Confident, credible client-facing communicator, comfortable engaging with senior stakeholders * Strong commercial awareness within services-led organisations * Ability to translate complex technical concepts into clear business outcomes * Experience working alongside sales and delivery teams in a consultative environment * Full UK driving licence What's On Offer * Salary up to £120,000 plus bonus * Training and certification support * Pension scheme * Private healthcare * 25 days annual leave plus bank holidays and birthday leave * Exposure to senior stakeholders and complex transformation programmes