AI EngineerseniorLondon, England, UKonsitefulltimeTechnology, Information and InternetAmazon BedrockAmazon ConnectAWS LambdaAPI GatewayStep FunctionsPythonNode.jsagentic AIposted 06 Jul
Unlock apply linkApply links and the original listing are a Pro feature — £4.99/mo or £25 once.
We're hiring on behalf of a Haystack partner!
The Role
* Lead technical discovery sessions to understand business requirements, contact center architecture, and AI readiness.
* Conduct data readiness assessments and recommend remediation strategies for AI agent tool use.
* Design and configure agentic AI solutions within Amazon Connect, including agent creation and guardrail configuration.
* Architect Agent-to-Agent communication patterns for multi-agent workflows.
* Build serverless integrations using AWS Lambda, API Gateway, Step Functions, Python, and Node.js.
* Guide customers through testing, evaluation, and validation of AI agent performance.
What You'll Need
* Experience in specific technology domain areas such as software development, cloud computing, or systems engineering.
* Experience in design, implementation, or consulting in applications and infrastructures.
* Experience communicating across technical and non-technical audiences, including executive level stakeholders.
* Knowledge of data structures, data modeling, and database schema.
* Experience with Amazon Connect or other enterprise contact center platforms (Genesys, Avaya, Cisco, NICE, Five9, etc.).
* Hands-on experience with Amazon Bedrock, including model invocation, agent creation, and guardrails.
What's On Offer
* Opportunity to work at the forefront of agentic AI adoption.
* Engage with complex and business-critical problems.
* Contribute to strengthening the product roadmap with valuable data and insights.
Apply via Haystack today!