Head of Data, AI Culture & Capability

About AXA

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.

Job Overview

We’re seeking a strategic leader to drive AXA UK’s Data and AI vision, transforming how we utilise data and artificial intelligence to create value. You’ll define and implement the strategy, foster a data-driven culture, and lead initiatives to embed AI into business processes to enhance products, services, and operational efficiency. In this role, you’ll shape the Data and AI Academy to develop internal capabilities, promote collaboration across business units, and engage stakeholders at all levels. You’ll act as a trusted advisor to executive leadership, manage relationships with external partners, and cultivate a high-performing team of AI and Data specialists to support AXA UK’s data-driven future.

Key Responsibilities

• Define and communicate the UK Data and AI strategy, roadmap, and vision to deliver measurable value and support business transformation through to 2029.
• Foster a data-driven culture, promote data literacy, innovation, and ethical AI practices across the organisation.
• Identify, develop, and embed AI opportunities to enhance products, services, and operational efficiency.
• Drive the creation and ongoing development of the Data and AI Academy to build internal capabilities and promote collaboration.
• Act as a trusted advisor to executive leadership, managing stakeholder engagement, and external partnerships.
• Drive the adoption of AI solutions into business processes, supporting change management and measuring impact through KPIs.
• Develop and maintain technology blueprints, enablers, and roadmaps to support AI delivery at scale.
• Cultivate a high-performing AI and Data team, fostering continuous learning and cross-functional collaboration.

Work Arrangements

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) from December 2026. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

Your Skills \& Experience

• Proven track record in developing, deploying and managing innovative AI solutions within complex matrix organisations.
• Strong experience in defining and executing data and AI strategies aligned with business objectives.
• Excellent stakeholder management and influencing skills, with the ability to operate effectively across senior leadership and diverse teams.
• Demonstrated success in leading organisational change, promoting data literacy and fostering a data-driven culture.
• Extensive experience working within digital and data environments, with cross-functional and matrix management expertise.
• Ability to communicate complex topics clearly and compellingly, tailoring messaging for different audiences.
• Experience managing external partners, vendors, or third-party suppliers to deliver value.
• Strong leadership skills in building and developing high-performing teams of AI and Data specialists.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

How To Apply

To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to leanne.white@axa-insurance.co.uk.

We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.