Client Solutions Analyst (Generative AI Programme)

Location Bristol Description Make a Real Impact Bevan Brittan is a leading commercial law firm. Alongside our recognised expertise in housing, local government, and health and social care, we are specialists in the construction, energy and resource management, higher education and financial services sectors. Supported by our valued business services professionals, our award-winning and growing legal teams provide almost 2,000 organisations with commercial, corporate, property, finance, regulatory, employment and litigation (commercial and clinical negligence) legal and advisory services. As a responsible business, we embrace four values: Relationships, Reputation, Responsible and Results. These give us a sense of purpose. They influence the decisions we make and how we work with each other. Importantly, they motivate us to deliver meaningful outcomes for our clients and the communities that we're part of. Consistently recognised as one of The Times Best Law Firms and highly ranked across the legal directories, we are proud of our hard-earned reputation. Our 2025/26 financial results confirmed both revenue and profit growth for a thirteenth consecutive year, ensuring our ability to continue investing in our people. Looking to the future, we're targeting ambitious growth and success. And we're looking for the best people to be part of it. Join a team of experts and progressive thinkers We are looking for a pro-active, highly engaged and adaptable Client Solutions Analyst to join our Knowledge \& Innovation team. This is an exciting opportunity to support the firm's AI, legal technology and innovation initiatives, helping the firm adopt new ways of working and realise the benefits of generative AI. This role may be particularly suitable for someone interested in developing a career at the intersection of law, technology and innovation, or a paralegal looking to move into an innovation and legal tech role. This full-time role is based in our Bristol office with considerable scope for flexible working. There may be occasional requirements to travel to any of our office locations. The role * Support the delivery and ongoing development of the firm's AI and legal technology initiatives * Assist with the development, testing and refinement of prompts, workflows and use cases within approved AI platforms * Gather user feedback, monitor adoption and help identify opportunities to improve the use of AI tools, workflows and ways of working * Help develop user guidance, practical resources and workflow documentation to support responsible adoption of AI technologies * Act as a point of contact for routine queries relating to approved AI tools and innovation initiatives * Monitor AI developments and emerging use cases relevant to the firm * Support AI, legal technology and innovation projects, helping to drive engagement, adoption and awareness across the firm What we are looking for from you * An interest in AI and legal technology, with a willingness to develop specialist knowledge and support the adoption of new technologies across the firm * Relevant legal experience or education, such as experience in a law firm or professional services environment, or a degree, qualification or other experience demonstrating an interest in law and legal services * Excellent verbal and written communication skills, with the ability to communicate information clearly and effectively * Curiosity and enthusiasm for learning about emerging technologies and their practical application * A collaborative and proactive approach, with the ability to build positive working relationships * High attention to detail and a methodical approach to organising information * Strong IT skills including proficiency in Microsoft Office, and confidence learning and using new platforms * Good organisational skills, with the ability to manage multiple tasks and deadlines * Experience of using generative AI tools such as Microsoft Copilot, Harvey, Legora, ChatGPT, Claude or similar technologies is desirable Work with approachable people When we ask colleagues what makes Bevan Brittan a great place to work, the most popular thing they say is "the people". The overwhelming consensus is that we make time for each other. We welcome questions and support each other. Naturally, we look for new colleagues who align with our values. Supported to be your best Hybrid working We operate a hybrid working model based on the needs of our clients, teams and people. Our core business hours are 9am - 5:15pm Monday to Friday, but we're open to our people working more flexibly around those times and welcome a conversation with you if you have any questions about this. We try to offer you the flexibility to work your week in a way that suits you. Learning, Development \& Progression We're committed to supporting your professional and personal development needs.This means that we offer a range of tailored training courses and you will have lots of opportunity to learn from those around you. We actively encourage progression and this is reflected in our annual review and promotion processes. You will be supported by your line manager to achieve your full potential. Wellbeing As a Bevan Brittan employee, you'll have access to a variety of services that support your wellbeing. We've pledged our commitment to The Mindful Business Charter and lots of our people contribute to our Wellbeing Responsible Business strand, which organises an annual calendar of wellbeing events and initiatives. Benefits * A minimum of 25 days holiday (plus the option to buy up to an additional 5 days) * Discretionary bonus scheme * Generous pension scheme * Private medical insurance through Vitality * Biennial private health assessment through Nuffield Health * Life assurance * Access to Employee Assistance Programme * Cycle to work scheme Embracing our differences and valuing inclusion Our shared aim is that everyone is welcome and can feel comfortable being themselves at Bevan Brittan. To support this, we actively value and promote equality, diversity and inclusion in everything that we do. You'll be empowered and supported through our employee led networks, diverse colleagues, and a broad range of firmwide initiatives. Recognising the unique contributions that a diverse workforce can bring to our business, we encourage applications from people of all backgrounds. We take great pride in being a Disability Confident Employer. If you need any adjustments throughout the recruitment process or have any questions, please get in touch with our recruitment team by emailing recruitment@bevanbrittan.com Acting responsibly, now and for the future To us, being a responsible business is second nature; a core part of Bevan Brittan's identity. Our colleagues are heavily involved in shaping and delivering activity across the four pillars of our Responsible Business strategy : Community Engagement; Environmental Sustainability; Equality, Diversity \& Inclusion; and Wellbeing. Our people deliver pro bono legal work for charities and not-for-profit organisations. We play an active role in our local communities and donated £100,000 across our four regional office charities last year. We are also proudly carbon neutral. We've achieved the UN's Climate Neutral Now accreditation and our environmental sustainability plan focuses on achieving our net zero carbon target by 2040. Collectively, the four pillars ensure we look after our colleagues' wellbeing; offer an environment in which everyone can progress on merit, give something back to the communities in which we work; and protect the environment.