AI System Automation & Implementation Manager

The AI System Automation \& Implementation Manager will lead Matcha Kari's adoption of AI technologies by implementing, configuring, and optimizing AI platforms across the organization. This role will identify opportunities to improve efficiency through AI, organize company knowledge for AI accessibility, develop AI-powered workflows, and ensure employees can effectively leverage AI tools in their daily work. The ideal candidate has hands-on experience deploying AI solutions within businesses and is passionate about using existing AI technologies to solve operational challenges. Responsibilities AI Platform Implementation * Deploy and configure AI platforms such as Claude, ChatGPT, Gemini, and other business AI tools. * Evaluate emerging AI technologies and recommend solutions that align with company needs. * Manage AI subscriptions, permissions, and access across teams. AI Knowledge Management * Organize and structure company documentation, SOPs, policies, and operational data for effective use with AI. * Develop AI knowledge bases that improve information retrieval and decision-making. * Maintain data quality and documentation to ensure accurate AI outputs. Workflow Automation * Identify repetitive business processes that can be improved through AI. * Design AI-assisted workflows for Operations, Logistics, Sales, Marketing, and Customer Support. * Implement automation using platforms such as Zapier, Make, or similar integration tools. AI Optimization * Improve prompts, workflows, and AI configurations to maximize output quality. * Monitor AI usage and identify opportunities for greater efficiency. * Test new AI features and recommend practical business applications. Training \& Adoption * Train employees on AI best practices. * Create AI usage guidelines and documentation. * Drive organization-wide adoption of AI tools. Qualifications * At least 2 years of experience implementing AI solutions within business environments and working deeply with AI platform integrations. * Hands-on experience with AI platforms such as Claude, ChatGPT, Gemini, or Microsoft Copilot. * Experience organizing knowledge bases and company documentation for AI use. * Experience with workflow automation platforms (Zapier, Make, n8n, or similar). * Strong understanding of prompt engineering and AI workflow design. * Excellent communication and change management skills. * Ability to evaluate business processes and identify automation opportunities. What “Good” Looks Like at Matcha * AI tools are successfully implemented and adopted across multiple departments. * Employees save significant time by using AI to automate repetitive tasks and streamline workflows. * Company knowledge is well organized, allowing AI platforms to provide accurate, useful responses. * Leadership has access to AI-powered workflows that improve operational efficiency and decision-making. * New AI opportunities are proactively identified, tested, and implemented as the business grows. * AI systems are continuously optimized to improve output quality, reduce manual work, and maximize return on investment. * Teams are confident using AI tools and understand best practices for effective, responsible AI use. * AI becomes a practical, everyday tool embedded across Matcha Kari For interested applicants, please send your resume to: bianca_cr@matcha.com **Email Subject: *Your Name* - AI System Automation \& Implementation Manager Attach your resume + 1 to 2 minute introductory video (.mp4 file)** with these details: * A quick introduction about yourself * A summary of your relevant experience * Why are you interested in joining Matcha.com