Director, Data Science, Digital & Insights, Strategic Communications

Who We Are FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact? About The Role We are looking for a talented, ambitious, and seasoned data and analytics expert to join our award-winning team in London. Our highly successful and fast-growing Digital \& Insights practice helps fuel growth and innovation within FTI’s global strategic communications division, and we are proud to work with some of the largest, best known and most innovative companies across the world. Our client list of FTSE 100 and large corporate brands gives us unrivalled opportunity to design, plan and implement world class corporate and online reputation management strategies. As a Director you will be part of both the firm’s global Digital \& Insights leadership group. You will be a recognised industry leader, skilled in the art of fusing the cutting edge of Data \& Analytics and AI advisory with corporate communications consultancy, strategy development and senior client advisory. The role requires a significant level of technical knowledge relating to, for example: * AI platforms and solutions across algorithmic and agentic categories (e.g., AI vendor APIs, open-source tooling such as LlamaIndex, HuggingFace, Claude Code or similar) * Manipulating datasets in Python, SQL and Excel * Deep familiarity with GitHub to collaborate with other developers * Conversant and proficient across AWS or other cloud platforms * Expertise with data visualisation tools (e.g., Graphext, Tableau) and digital listening tools (e.g. Brandwatch/Talkwalker/Meltwater) The role has an emphasis on leadership of complex programmes of work across the cutting edge of data and communications consultancy. You will be passionate about exploring and developing innovative strategies and programmes to support our success – whether that be in broadening our offer by creating new products or services from our data and AI platform or finding ways to push the boundaries of corporate affairs consultancy. You will also need to demonstrate a deft approach at translating the more technical aspects of data analytics and AI solutions creation into readily understandable language for non-technical clients and colleagues. Our work in the digital practice covers a range of stakeholders, including media, analysts, investors, employees and customer audiences – and includes communications strategy planning, issues and crisis communications, influencer identification and outreach, content and channel strategy, paid social and thought-provoking policy and change-related campaigning. This means you’ll need to be adaptable and enjoy solving problems through data on a broad range of communications disciplines and competencies. Our dynamic team values creativity, hard-work, an entrepreneurial approach, and the capacity to take on new ideas and develop knowledge – all while maintaining a sense of fun and ensuring the team remains a great place to work What You’ll Do * Use existing platforms and tools to collect and analyse data, deploying the latest in AI technology, strategy and practice * Employ a variety of qualitative, statistical and machine learning-oriented approaches to investigate and interpret data * Innovate, collaborate and lead other data scientists to build and support custom solutions, applications and processing pipelines * Drive and lead projects in the areas of audience \& influencer insights, conversation \& media analysis, campaign \& message performance, event assessment and more * Interrogate multiple data source and extract insights by combining information from each * Detect hidden patterns, identify trends, reveal drivers, predict developments, visualise similarities and differences, and otherwise leverage data to deliver actionable communications insights * Create visually compelling reporting and presentations * Act as an advocate of analytics inside the firm to evangelise the further adoption of data-driven solutions * Help the team innovate by introducing novel tools and techniques to drive client value and internal productivity * Collaborate with other experts on the research, planning and development of data-driven projects * Support new business efforts by delivering data-driven insights to inform our approach * Assist in the development of presentations, client decks and pitches How You’ll Grow FTI Consulting can offers excellent training (internal and external) and career development opportunities, a supportive and friendly environment and the opportunity to achieve your potential. We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need to Succeed Basic Qualifications * Proven competency and focus on AI platforms and solutions across algorithmic and agentic categories (e.g., AI vendor APIs, open-source tooling such as LlamaIndex, HuggingFace, Claude Code or similar) * Passion for tackling challenging problems and ability to turn complex and manifold data into clear insights and a talent to create compelling visualisations that bring data to life * Detail-oriented and accuracy-focused approach * Skillset to manipulate datasets in Python, SQL and Excel and ability to write production-level Python code including automated testing * Desire to work with a geographically dispersed team and capability to work with other subject matter experts on joint solutions * Strong (verbal and written) communication and presentation skills and excellent English * Ability to use GitHub to collaborate with other developers and proficiency with AWS or other cloud platforms * Expertise with data visualisation tools (e.g., Graphext, PowerBI, Tableau) and proficiency with digital listening tools (e.g. Brandwatch/Talkwalker/Meltwater) * Expertise in journalism, media, communications, or marketing * Knowledge of SEO and GEO/AIO * Expertise in graph data science/network analytics * Web automation technologies such as Selenium * Familiarity with Terraform and DevOps principles LI-KR2 *FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.*