AI Innovation Manager, DUKE NETWORK

This is a fantastic and somewhat unique opportunity for an AI Innovation Manager to join an award-winning creative agency. Clients come to them for intelligent strategy, stand-out creativity and memorable campaigns that leave a mark and deliver real results. They harbour a unique blend of industry expertise and entrepreneurial spirit and have over 20 years experience developing brands and creating marketing communications across a variety of channels. The Role Although AI tools are already embedded within certain areas of the business, they are now seeking a commercially minded AI specialist and dedicated leader to systemise, scale and commercialise AI enablement across the agency. You will: * Work methodically with each department to audit current AI usage * Identify efficiency, quality and margin improvements * Design and implement structured AI workflows and governance * Measure and report financial impact * Identify opportunities to productise proprietary AI tools or services Your objective will be simple: Increase agency efficiency, profitability and competitive advantage through intelligent AI integration. The process will start with you conducting AI capability reviews across: Creative, Artwork, Strategy, Copy, Motion, Digital Development, Finance and Client Services after which you will; * Map current processes and identify automation, acceleration or augmentation opportunities * Create a 12–24 month AI roadmap aligned with commercial objectives * Define clear KPIs for productivity, cost saving and revenue generation You will also be involved in; * Process Design \& Implementation * Commercial Impact \& Reporting * Training \& Cultural Adoption * Productisation \& New Revenue Streams Ideal attributes will include; * Strong ICT or technical background * Hands-on experience using generative AI tools in commercial environments * Ability to translate technical capability into business outcomes * Process design and systems thinking * Strong analytical capability with financial literacy * Confident communicator able to influence senior stakeholders * Experience in a creative, marketing or digital agency environment * Exposure to automation tools (e.g. API integrations, workflow automation platforms) * Experience building internal tools or lightweight products * Understanding of SaaS commercial models