Senior Business Platform Engineer (AI/ Automation)

* Must be based in a commutable distance to Cheadle, South Manchester (SK8 3GW) * 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays * Free access to company holiday homes * Buy \& sell holidays * Discretionary annual bonus plus an additional Shared Reward Bonus * Matched pension contribution * Health cash plan plus Private medical insurance * Life assurance and Critical illness cover * Travel season ticket loans and Ride to work scheme * Free local gym access * Local bar / restaurant discounts We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7.8 billion loan book. Job Description As a Senior Business Platform Engineer, you will design, build, and support business applications, AI solutions, and process automations using Microsoft Power Platform and the wider Microsoft AI ecosystem. Working closely with business stakeholders, you will transform manual and complex processes into secure, scalable, and maintainable digital solutions that improve colleague productivity, operational efficiency, governance, and customer outcomes. You will act as a technical consultant within the team, providing expertise in Power Apps, Power Automate, Power BI, Copilot Studio, Dataverse, and Microsoft AI services. You will help establish engineering standards, promote best practices, mentor colleagues, and ensure solutions are delivered in line with Group Technology Services governance, security, and operational support requirements. Based on the role's focus on Microsoft Power Platform, AI and automation capability development. Key requirements of the job: * Deliver Power Platform \& AI Solutions – Design, build and support applications, automations and AI solutions that improve productivity and efficiency. * Improve Business Processes – Work with stakeholders to identify opportunities and deliver secure, scalable digital solutions. * Develop AI Capabilities – Create and support AI-powered applications, workflows and copilots that enhance colleague and customer experiences. * Ensure Governance \& Compliance – Deliver solutions in line with technology standards, security, data protection and support requirements. * Integrate Business Systems – Connect Power Platform solutions with Microsoft 365, business systems and APIs to enable seamless digital services. * Support Live Services – Maintain secure, reliable and well-supported solutions, following ITIL and change management processes. * Manage Vendors \& Platforms – Oversee vendor relationships and SaaS platforms to ensure effective service delivery. * Provide Technical Expertise – Act as a subject matter expert, supporting solution design, delivery and continuous improvement. * Contribute to Engineering Standards – Support estimation, testing, peer reviews and best practice adoption. * Develop Team Capability – Share knowledge and mentor colleagues to build team expertise. * Support Service Continuity – Participate in out-of-hours support as required. Qualifications Candidates with a good blend of the following skills and experience will be highly regarded: * Microsoft Power Platform – Power Apps, Power Automate, Power BI and AI Foundry. * Microsoft 365 Integration – Exchange Online, SharePoint, OneDrive, Teams, Microsoft 365 Apps, Enterprise Applications and Copilot. * Governance \& Compliance – Power Platform CoE, Purview, DLP, retention and compliance controls. * Identity \& Access Management (IAM) – Entra ID, SSO, MFA, Conditional Access, RBAC and identity lifecycle management. * SaaS Integrations \& APIs – Integration using APIs, connectors and automation platforms. * Monitoring \& Observability – Azure Monitor and service monitoring tools. * User Experience Optimisation – Digital experience monitoring and usability improvement across M365 and SaaS platforms. * Change Enablement – Training, communication and stakeholder engagement to drive adoption. * Licensing \& Cost Optimisation – Power Platform, M365 and SaaS licensing, utilisation and cost management. * End User Support – User support and issue resolution. * Collaboration – Effective partnership with cross-functional teams. * DevOps \& Agile Delivery – DevOps tooling, CI/CD and Agile methodologies. * Problem Solving – Root cause analysis and resolution of complex technical issues. * Application Lifecycle Management – Application deployment, maintenance, support and optimisation. * Delivery Focus – Consistently delivers high-quality outcomes to agreed timescales. * Communication \& Adaptability – Strong communication skills with a flexible, business-focused approach. * Mentoring – Coaching, mentoring and knowledge sharing. Additional Information If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. *Click here for more information on our* *Recruitment Process* *Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.* #TMHP